Shipping Policy

Last updated: September 29, 2026

Order Processing

Most orders are prepared for shipment within 1–3 business days. Processing time can vary by item, order volume, and availability. Orders are not processed on weekends or public holidays.

Delivery Estimates & Tracking

Available shipping methods, applicable charges, and estimated delivery dates are shown at checkout and in your order confirmation. Delivery time varies by destination, carrier, and shipping method. Tracking information is sent by email once available, generally within 1–3 business days after an order is placed or processed.

Shipping Destinations

We ship to destinations made available at checkout. If a destination is not available, it cannot currently be served through our store.

Delays

Carrier delays, customs processing, weather, high-volume periods, and other events outside our reasonable control can affect delivery. If an order has not been delivered within 45 business days after it was placed, excluding pre-order items, contact us so we can investigate and arrange a full refund where appropriate.

Customs, Duties & Taxes

For international orders, duties, import taxes, and customs fees may apply. These charges are set by the destination country and are the customer’s responsibility unless stated otherwise at checkout.

Address Accuracy

Please review your shipping address before placing an order. We are not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer. Contact us immediately if an address correction is needed; changes cannot be guaranteed after fulfillment begins.

Shipping Support

For delivery questions or a missing package, email acejolun799@outlook.com and include your order number.